Lucky Lucky Noodle

Heard of Lucky Lucky Noodle?

It’s a pop-up noodle cart that’s leveraging social media, and from what I can see, it’s going pretty well for them.

How it works is, if you’d like some Asian noodles for lunch, you’ll need to keep an eye on their Facebook or Instagram to see where they’ll be that day, and what they’ll be serving.For example, I recently had their Chicken Laksa in a random Mount Maunganui carpark. And it was delicious. 🍜✌🏼 Read More

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Reverse Psychology

“Don’t buy anything for Dad this Father’s day”

That’s the subject line of an email I received from Cactus Outdoor Clothing yesterday, and whoever wrote it deserves a medal.

They deserve a medal, because they managed to cut through the barrage of Father’s Day email marketing efforts, and flip the ‘buy this thing for Dad’ approach completely on its head.

The email from Cactus goes on to explain that most Dad’s simply want to spend time with their family, so you don’t need to buy them anything. But if you must buy them something, outdoor gear would be a great choice.

Well played Cactus Outdoor. Well played.

As a business, you recognised that consumers are sick and tired of being sold to, so you took a different approach – and your subject line had my attention instantly.

And even though you said not to, I want to buy something from you. Maybe a mountain bike bag for my next trip.

 

If you’d like your email campaigns to cut through inbox clutter like this one from Cactus does, let’s meet and brainstorm your approach.

ps – here’s the email from Cactus Outdoor. There are a few other things I’d change, but the most important thing (the subject line) is first class.

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Riding shotgun

Over the past 9 months, I’ve been working on a side project.

And it’s nothing to do with Likeable.

In fact, it’s not even digital, it’s a real world product – a kids mountain bike seat.

It’s called the shotgun seat, and it’s designed by my friend Tom who’s pretty handy at making stuff.

Anyway, earlier this year, the local paper saw one of our Facebook posts, and asked to run a story. And towards the end of the interview, they asked for our web address.

So I made one up. Read More

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Losing customers

It sucks when a customer leaves.

Take KOKO Classics, a client that left us in June this year.

KOKO sell industrial and classic inspired furniture. It’s high-end stuff, available online and in-store.

Anyway, before working with us, KOKO’s Facebook page had just 2 or 3 posts per month being published, and very little engagement.

KOKO’s problem was, they didn’t have a process for creating Facebook content, and they didn’t have enough hours in the day to get it done.

“Everyone is so busy. We just don’t have the time to come up with ideas and content for Facebook. We always have good intentions, but invariably something more urgent comes up and Facebook slips”
– Aaron Wiltshire, Marketing & Sourcing Manager

So we started managing KOKO’s Facebook page on their behalf. Read More

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89 prospects in 8 months

Ezyline build transportable homes.

They cost up to $185k, depending on the plan.

But when it comes to sales, it’s a long process – because it’s hard to know when people will be ready to buy.

So to address this, we worked with Ezyline to create an ebook.

We called it ‘The Compact Guide To Transportable Housing‘.

It’s 12 pages long, and anyone can get it for free by entering their email address on the ezyline website.

Ezyline’s ebook covers topics like; the difference between kitset and prefab homes, what’s involved in transporting a house, and a bunch of other helpful stuff (you get the idea). Read More

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What To Post: Facebook Marketing For Farmer Jones

Wondering what to post on your Facebook page?

Knowing what to share can be tough, so here’s a quick look at the 4 angles we’ve been working for Farmer Jones in Tauranga.

4 Facebook update ideas for your page:


1. Educational Facebook posts

What handy info, tips or tricks could you share with your Facebook followers?

Lengthy descriptions or detailed how-to guide’s aren’t ideal, but short simple instructions or diagrams can work well.

Farmer Jones Example:

Farmer Jones Facebook Marketing Example Three


2. Funny Facebook posts

What funny image or joke could you share?

Funny Facebook updates might feel like a stretch if your business is a little serious, but Facebook is a much more casual forum than traditional marketing channels – and the best part is that funny works (it’s practically what Facebook was built upon!).

Farmer Jones example:

Read More

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Case Study: Alarming Facebook Marketing

Looking for Facebook inspiration?

If so, here’s a behind the scenes look at a Facebook page that Keri and I are managing for Be Alarmed.

In this case study:

  1. Facebook page setup
  2. Facebook ‘like’ advertising
  3. Facebook content creation

About Be Alarmed:

  • Established back in 2005
  • Provides alarm installs, access control and CCTV systems
  • Services the Bay of Plenty, Waikato and Coromandel

And until recently, Be Alarmed have had no Facebook presence…

Read More

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What cockroaches and BBQs taught me about blogging

Wondering if blogging works?

If so, I’ve got a story to share with you.

It’s about an article I wrote last year for a business called Ecomist. Heard of them?

An article about cockroaches

Ecomist are best known for their insect repellent dispensers, but they also have a product which is great for keeping cockroaches out of your BBQ (and if you’re like me, this is a real problem!).

Anyway, a year ago I wrote a blog for Ecomist called ‘3 steps to keeping your BBQ cockroach-free‘, and Google absolutely loved it.

Why? Because Google had a shortage of decent content in this particular subject area (see what I mean below).

How blogging helps search results

Check out the search results for Ecomist’s article below (and feel free to check these for yourself ).

– Google search for “Cockroach bbq” and the article is in 1st place.

Cockroach BBQ Google Results

– Google search for “How to get cockroaches out of a bbq” and the article is in 1st place.

How to get cockroaches out of a bbq Google Results

– Google search for “Barbeque cockroach problem” and the article is in 2nd place (I suspect this is because of  the word ‘Barbeque’ instead of ‘BBQ’)

Barbecue cockroach problem Google Results

But you know what the best part is?

This article is over 12 months old, yet it continues to perform as a 24-hour, 7 day-a-week sales person on the Ecomist website, with no effort required since the day it was published.

And it will probably stick around for years to come.

Cheers, Dan

ps – like this article? Check out blog writing: are you helping or selling?

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Facebook Offer Example: Blue Ocean Charters

Blue Ocean Charters LogoI’m pleased to be working with Raewyn and Hugh Ensor from Blue Ocean Fishing Charters in Tauranga. Read on to learn more about a Facebook Offer posted on the Blue Ocean Charters Facebook page over the school holidays…

But first, what’s a Facebook Offer?

A Facebook Offer is a way for businesses with Facebook pages to extend a special or discount to their Facebook fans and the Facebook community at large.

Read more about Facebook Offers from Facebook themselves here: https://www.facebook.com/help/offers


Example: Blue Ocean Charters Facebook Offer

Below is a preview of the Facebook Offer created for Blue Ocean Charters.

NZ Example: How to create a Facebook Offer

How Facebook Offers work:

  1. By clicking the ‘Get Offer’ button, Facebook users reserve the right to redeem this offer at a future date (up until the expiry date).
  2. Below is the email that people will receive from Facebook after they click the ‘Get Offer’ button (it’s then up to them to print and bring this to you when booking)

Note: Unlike grab one and other daily deal websites, no money is exchanged when a Facebook offer is claimed (instead, the person claiming the offer presents their offer voucher to you when purchasing your product or service)

NZ Example: Redeeming a Facebook Offer


The results

It’s been one week since this Facebook offer was created and promoted on the Blue Ocean Charters Facebook page.

  • The page has 765 fans (our Facebook Offer has made no material change to this number)
  • 50 people have claimed the offer (the offer was limited to 50 claims, so the offer has effectively ‘sold out’)
  • And a massive 11,120 people have seen the offer (making them aware that Blue Ocean Charters exist – in my opinion this is the real benefit)

The downside of Facebook Offers

  1. Because no money changes hands up front, the redemption rate is low (for instance, with the Blue Ocean Charters Facebook Offer only 1 of the 50 people who claimed the offer had redeemed it within the first week, although the expiry date is not until 31 December 2014 so there’s still a way to go)
  2. As a business, you don’t get a list of those people who have claimed the offer – you simply have to wait for those people to get in touch with you and make a booking.

Because of the limitations above, I see the real value in this particular example being the 11,120 people exposed to the Blue Ocean Charters brand – who do you think they’ll look up when they’re organising a fishing charter for a work function or their friends stag do?

What would I do differently next time?

I’d set a shorter offer expiry date to prompt faster redemption (which would make the return more quickly measurable)


Would you like to expose your business to 11,120 potential customers?

Follow these steps to setup a Facebook offer for your business

  1. Go to the Facebook page of your business
  2. Click ‘offer/event’, and then ‘offer’
  3. Add a title (limited to 25 characters) and a description (limited to 90 characters)
  4. Pick an appropriate image (this is important!)
  5. Set the expiry date (a shorter expiry date will achieve fewer claims and exposure but a higher redemption rate)
  6. Set the claims limit (the number of people who can get the offer on Facebook)
  7. Choose the location, gender, age and interests you’d like to target
  8. Choose your budget (the amount you’re willing to pay to promote the offer)
  9. Enter your terms and conditions (if any) and publish the offer

Note for first timers: Once you’ve published your Facebook Offer you can’t change it, you can only create another offer from scratch (I expect this is because Facebook don’t want you changing the details of your offer after it’s been claimed by some users)

Need my help setting up a Facebook offer for your business?

Call me (Dan) on 07 394 4407 or contact me.

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Facebook Case Study: Rodney Fong Ray White Real Estate

I’m thrilled to be helping Rodney Fong from Ray White with his Facebook page. Learn more about Rodney’s Facebook marketing efforts below…

Case Study: Facebook Management

Below is the type of Facebook post you’d expect to see from a real estate agent like Rodney:

New listing

As you can see, the Facebook post shown above was seen by 56 people and received 1 comment – not a bad result for something that didn’t take too long to post.


Taking it to the next level

But with a bit more thought, here’s what we’ve been able to come up with once we started to get more creative (see the ‘number of people that saw this post’ underneath the update below)

Duncan vs Rodney


Yes, 509 people saw the post above – that’s nearly 10 times the exposure of the earlier Facebook post (and that’s not to mention the 13 likes and 19 comments).

Isn’t the difference amazing?

As you can see, people don’t want to find out about new properties on Facebook (that’s what trademe is for!) – what they really want is to be entertained.

So how can your business be entertaining?

If you’re not sure, then ask me – it’s my job to find out!

ps – it turned out that Rodney didn’t look like Duncan Garner. His fans though he looked more like Agent Cho from The Mentalist.

Comments, or questions?

Feel free to post them below.

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